Privacy Policy

Effective Date: February 1, 2026

Introduction

Sunnypawshop ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, create an account, or make a purchase through our Shopify powered online store.

By using our website, you agree to the collection and use of your information as described in this Privacy Policy.

Information We Collect

We may collect the following categories of personal information:

Information You Provide

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Order history
  • Account login information
  • Customer service communications

Payment Information

Payments are securely processed through Shopify Payments and other authorized payment providers. Sunnypawshop does not store or have access to your complete credit or debit card information.

Automatically Collected Information

When you visit our website, Shopify and certain third party services may automatically collect information such as:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Website activity
  • Pages viewed
  • Products viewed
  • Referring website
  • Cookies and similar technologies

How We Use Your Information

We use your information to:

  • Process and fulfill orders.
  • Ship products and provide order updates.
  • Create and manage customer accounts.
  • Respond to customer inquiries.
  • Process refunds and exchanges.
  • Detect and prevent fraud.
  • Improve our website and customer experience.
  • Comply with legal obligations.
  • Send marketing emails if you have opted in.

Shopify

Our store is hosted by Shopify Inc. Shopify provides the ecommerce platform that allows us to sell our products and services.

Your data is stored through Shopify's secure infrastructure, databases, and applications. Payment information is encrypted and processed in accordance with industry security standards.

For more information about Shopify's privacy practices, please review Shopify's Privacy Policy.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences.
  • Maintain your shopping cart.
  • Enable account login.
  • Improve website performance.
  • Measure website traffic.
  • Personalize your shopping experience.

You can control cookie settings through your browser. Disabling cookies may affect certain website features.

Sharing Your Information

We do not sell your personal information.

We may share information with trusted service providers, including:

  • Shopify
  • Payment processors
  • Shipping carriers
  • Email marketing providers
  • Fraud prevention services
  • Analytics providers
  • Customer support platforms

These providers receive only the information necessary to perform services on our behalf and are contractually required to protect your information.

We may also disclose information when required by law or to protect our legal rights.

Data Security

We use commercially reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we take reasonable measures to safeguard your information, no method of electronic transmission or storage is completely secure. Accordingly, we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to:

  • Complete transactions.
  • Maintain customer accounts.
  • Provide customer support.
  • Comply with tax, accounting, and legal obligations.
  • Resolve disputes.
  • Enforce our agreements.

Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal information.
  • Correct inaccurate information.
  • Request deletion of your personal information.
  • Request a copy of your personal information.
  • Opt out of marketing communications.
  • Exercise additional rights available under applicable law.

To exercise any of these rights, please contact us using the information below.

California Privacy Rights

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know, access, correct, and request deletion of certain personal information, subject to applicable legal exceptions.

Sunnypawshop does not sell or share personal information as those terms are defined under California law.

Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will promptly delete it.

Third Party Websites

Our website may contain links to third party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date. Your continued use of the website after any changes are posted constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:

Info@sunnypawshop.com