Made with rayon viscose fabric, this cooling comfort mat is designed to help your pet stay relaxed and comfortable during warm days. Rayon viscose is known for its smooth, breathable, and moisture-absorbing properties, making it ideal for pets who tend to overheat or prefer a cooler resting surface.
The mat naturally feels cool to the touch without the use of gels, electricity, or chemical cooling agents. Its lightweight construction allows heat to dissipate easily while providing a soft, gently cushioned surface for lounging, naps, and everyday rest.
Designed for versatility, this mat can be used on pet beds, floors, sofas, or inside crates. The adorable all-over pattern adds a playful yet refined touch, making it both functional and aesthetically pleasing in any space.
📦 Shipping Policy
Thank you for shopping with us. Please review our shipping information below before placing your order.
Order Processing Time
Orders are processed within 1 to 3 business days after payment is received, excluding weekends and holidays.
During peak periods or product launches, processing times may be slightly longer.
Shipping Methods
We ship using trusted carriers such as USPS, UPS, or FedEx. Shipping method and cost are calculated at checkout.
Estimated Delivery Times
Delivery times are estimates and begin once your order has shipped:
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Standard Shipping: 3 to 7 business days
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Expedited Shipping: 1 to 3 business days, if available
We are not responsible for delays caused by the carrier, weather, or other circumstances beyond our control.
Shipping Confirmation and Tracking
Once your order ships, you will receive a confirmation email with tracking information.
Please allow up to 24 hours for tracking updates to appear.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If a package is returned to us due to an address issue, reshipping fees may apply.
Lost or Stolen Packages
We are not responsible for lost or stolen packages once marked as delivered by the carrier.
If your package shows as delivered but cannot be located, please contact the carrier directly. We recommend shipping to a secure location.
Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the packaging and item so we can assist you.